In response to consumer’s requests, Tata Power Delhi Distribution (Tata Power-DDL), in association with the Delhi State Legal Services Authority (DSLSA), is organising a special Lok Adalat on December 8, 2018 at the Rohini Cour
The company said in a statement that, consumers, after reaching Rohini Court complex, can approach TPDDLFelicitation Centre (Near Central Hall) for registration and help.
Further, Lok Adalat’s will provide a one-time opportunity for the customers/litigants of the company residing in North and North-West Delhi for an amicable and on-the-spot settlement of their power theft cases, relating to both direct thefts (DT) and meter tampering (DAE).
The company added that, cases that are either pending in any Court of Law or are yet to be filed in any Court of Law will be taken up by the Lok Adalat. So, customers desirous of settling their power theft cases can either attend in person or through their advocates / authorised representatives carrying authorisation letter. For this, consumer needs to carry their photo ID and a copy of their theft bill.
Moreover, keeping with Tata Power-DDL’s pro-environment policies, the Lok Adalat promises to be ‘green’ and an environment friendly affair. Tata Power-DDL and DSLSA are taking special care to make this Lok Adalat a paperless one. There will be no physical movements of files. All relevant case documents and files will be accessible from the computers that will be deployed for the purpose.
However, this is the last opportunity being provided to these consumers to settle their power theft cases. In case of a default, the company will be compelled to initiate criminal proceedings against these consumers under the relevant provision of Electricity Act, 2003.
Post their settlement orders, customers will be given sufficient time to pay their bills. To ensure the success of the Lok Adalat, Tata Power-DDL is taking all possible steps to inform customers through various channels. Besides sending letters / notices, WhatsApp messages, the company is also running radio spots on popular FM station[SAUR ENERGY INTERNATIONAL]